Returns
We at the fashion bunker hope you love your new purchase. Please let us know if you are unhappy, and we will happily exchange or refund your purchase.
All returns or exchanges must be posted to the below address with a copy of our downloadable return/exchange form attached:
The Fashion Bunker
106 Currie Street,
Adelaide, SA 5000
Return postage costs will be at your expense, unless the item/s received are faulty or not as ordered. In this instance, The Fashion Bunker will incur postage.
- Item/s must be returned within 14 days of receipt;
- The goods must be in a saleable condition, in their original packaging with all tags still intact.
- Exchanges can be made as a request only and this is subject to availability, if your requested garment is not available then a refund will be issued and you will be notified via email.
- The Tax Invoice must be provided as proof of purchase.
Please note that in the absence of any fault, we do not exchange or refund hosiery, cosmetics, hair accessories, earrings, underwear, swimwear or sale items.
All returns must be posted to the below address:
The Fashion Bunker
106 Currie Street,
Adelaide, SA 5000
Faulty Items
We will refund postage for any faulty items returned to us, however we cannot accept liability for an item until it is returned and has been confirmed as faulty, we will also not refund any return postage charges unless the item(s) are confirmed as faulty
What defines faulty?
- Manufacturing faults.
- Goods have been wrongly described.
- Goods are different to the goods that you ordered.
- Do not do what they are supposed to; or
- Have defects that were not obvious or we did not bring to your attention.
Incorrect or faulty items received & exchanges must be returned to the address above.